Frequently Asked Questions
Everything you need to know about our ethical, plant-based beauty standards.
Are all Goodness Vegan products 100% cruelty-free?
Absolutely. We never test on animals at any stage of product development, and we ensure all our ingredient suppliers adhere to the same strict cruelty-free standards.
What does 'Clean Beauty' mean at your store?
For us, clean beauty means transparency. We exclude over 1,500 questionable ingredients, including parabens, sulfates, phthalates, and synthetic fragrances, focusing instead on nutrient-rich, botanical alternatives.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your eco-friendly package leaves our warehouse.
Do you offer a satisfaction guarantee?
Yes! If you are not completely satisfied with your purchase, you can return gently used products within 30 days of delivery for a full refund or store credit.
Is your packaging recyclable?
We strive for zero-waste. Our glass bottles are recyclable, our shipping boxes are made from recycled post-consumer waste, and we use biodegradable cornstarch peanuts for packing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.